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Transparent.
Please review the policies and terms that govern the use of AKGrowthMedia services, website and digital solutions.
Privacy Policy
AKGrowthMedia respects your privacy and is committed to protecting the information you provide while using our website or contacting us for our services.
Information We May Collect
Depending on the service you request, we may collect information such as your name, phone number, email address, business details, project requirements and other information voluntarily provided by you.
How We Use Information
- To communicate with you regarding your enquiry.
- To provide requested services.
- To prepare proposals, quotations and project details.
- To provide customer support.
- To improve our website and services.
Data Protection
We take reasonable measures to protect information shared with us. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Services
Certain services may involve third-party platforms such as Meta, Google, WhatsApp or other external services. Their respective privacy policies and terms may also apply.
Terms & Conditions
By using the AKGrowthMedia website or purchasing our services, you agree to the applicable terms described on this page.
Services
AKGrowthMedia provides digital marketing, advertising, branding, website development, landing page, creative and related digital services.
Client Responsibilities
- Provide accurate project information.
- Provide required content and materials on time.
- Review and approve project deliverables.
- Ensure that supplied content does not violate applicable laws or third-party rights.
Project Timelines
Delivery timelines may vary depending on the scope of work, client communication, revisions and availability of required materials.
Changes & Revisions
Revisions will be handled according to the scope agreed for the particular project. Additional work outside the agreed scope may require an additional charge.
Refund & Cancellation Policy
A minimum of 30% of the total agreed project or service amount may be required as an advance payment before work begins.
Advance Payment
The 30% advance confirms the project/service and allows AKGrowthMedia to allocate time, resources and work towards the project.
Once the project has been confirmed and work has commenced, the 30% advance payment is non-refundable, except where otherwise agreed in writing by AKGrowthMedia.
Cancellation by Client
If a client cancels a project after work has commenced, the advance payment will generally not be refunded. Any additional amount already due for completed work, approved expenses or third-party costs may also remain payable.
Third-Party Costs
Payments made to third-party platforms, advertising platforms, hosting providers, domains, software providers or other external services may be subject to the respective provider's refund policy.
Refund Requests
Any refund request must be submitted in writing and will be reviewed according to the agreed project scope, payment terms and work already completed.
Payment Terms
Payment terms may vary depending on the service and project scope. The applicable payment structure will be communicated before the project begins.
Standard Advance Structure
Unless otherwise agreed, a 30% advance payment may be required before the commencement of project work.
Remaining Amount
The remaining balance will be payable according to the agreed project milestones, completion terms or service arrangement.
Delayed Payments
Delayed payments may result in a temporary pause in project work, campaign management, delivery or other services until the outstanding amount is cleared.
Disclaimer
AKGrowthMedia provides digital marketing and creative services with the objective of supporting business growth. However, specific business results cannot be guaranteed.
Advertising performance may depend on factors including market conditions, competition, audience behaviour, advertising platform algorithms, budget, offer, website experience and other external factors.
Any examples, statistics, portfolio results or performance figures displayed on this website are provided for informational and portfolio purposes and should not be interpreted as a guarantee of identical future results.
Third-party platforms such as Meta, Google and WhatsApp operate independently and their policies, availability, algorithms and pricing may change without notice.
Intellectual Property
Unless otherwise agreed in writing, AKGrowthMedia retains rights over its original agency materials, templates, processes, internal systems and reusable creative assets.
Client-provided logos, photographs, videos, text and other materials remain the property of their respective owners.
Final client deliverables may be used by the client according to the agreed scope of work after applicable payments have been completed.
AKGrowthMedia may display completed work in its portfolio, website or marketing materials unless the client requests otherwise in writing.
Website Use
Users agree not to misuse the website, attempt to gain unauthorized access, interfere with its operation or use the website for unlawful activities.
AKGrowthMedia reserves the right to update website content, services, pricing and policies when necessary.
Legal Enquiries
If you have questions regarding these policies, payments, services or any legal matter related to AKGrowthMedia, you can contact us using the details below.
Last Updated
These policies are effective from August 2026 and may be updated from time to time to reflect changes in our services, business practices or applicable requirements.
Have a Question?
If you need clarification about our services, payment terms, refund policy or any other information, contact AKGrowthMedia directly.
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